The Social Network viewlet gives you a window into the contents on the configured social network server.

To look for information in the social server, you can:

• Navigate in the Social Network viewlet to find information:
  • Use the viewlet’s area selector to quickly switch between different areas on the social network.
  • Use the View selector to browse for content in the selected area: for example, Public Wikis or Files Shared with Me.
  • Drill down into the visible entries using the tag cloud. The Hide Tags / Show Tags icon in the upper right toggles the visibility of the tag cloud.
• Search:
  • Search for information using the search box.
  • Search for people and view users’ business cards.
• Look for content that was recently updated using the Top Updates, Public Updates, and My Updates views.

Social Network viewlet areas

This section explains the different areas of the Social Network viewlet. Use the viewlet’s area selector to switch between different areas on the social network.

• All Connections
  • Shows and lets you search for all content on your social network server.
  • Available views are: update views.
• Profiles.
  • Available views are: Profiles, Network Status Updates (default), My Status Updates, and update views.
  • Hover a name to view the user’s business card.
  • Select the Profiles area to search for people.
• Communities.
  • Available views are: Public Communities (default), My Communities, and update views.
  • Click the community to view its page in Lotus Connections.
  • Click the Community Feed icon to subscribe to community changes.
  • To search for content in the project's associated community, select Project Community in the search scope drop-down list.
• Blogs.
  • Available views are: Latest Blog Entries (default), Default Blog Entries, Public Blogs, My Blogs, and update views.
  • Hover the blog title to see a preview of this blog entry.

    

  • Click a blog entry to open it in Lotus Connections.
  • Click a blog to view its blog entries in the viewlet.
  • Click the Blog Feed icon to subscribe to new blog posts.
• Activities.
  • Available views are: My Activities (default), All Activities, High Priority, Medium Priority, Completed, Incomplete To Do, Completed To Do, and update views.
  • Click the Start Activity link to create a new activity.
  • Click an activity to view its entries in the viewlet.
  • Select the check box for a To Do entry to mark it as completed.
  • Click the x icon to close the activity and return to the previous view.
  • Click the Go to activity link to open the activity in Lotus Connections.
  • Click the Activity Feed icon to subscribe to activity changes.
• Bookmarks.
  • Available views are: Public Bookmarks (default, sorted by date), Popular Bookmarks, My Bookmarks, and update views.
  • Click a bookmark to open the Web page.
• Files.
  • Available views are: My Files (default), (files) Shared With Me, Shared By Me, Public Files, My Collections, (collections) Shared With Me, Public Collections, and update views.
  • In a collection view (such as Public Collections), click a collection to view the contained files in the viewlet.
  • Click the x icon to close the collection and return to the previous view.
  • Click the Go to Collection link to open the collection in Lotus Connections.
• Wikis.
  • Available views are: Public Wikis (default, sorted by date), My Wikis, and update views.
  • Click a wiki to view its pages.
  • Click the Go to Wiki link to open it in Lotus Connections.
  • Hover over a wiki page to view its preview.
  • Click the Wiki Feed icon to subscribe to changes in the wiki.

Update views

To view updates in your network and the wider organization, use the update views available in all areas:

• Public Updates, which corresponds to the Discover tab in Lotus Connections, and includes the latest public updates from across all Lotus Connections.
• Top Updates, which includes most recent status updates from the people in your network.
• My Updates, which includes your recent changes, and gives you easy access to your recent work.

Refreshing viewed data

Social Connector uses a memory cache to speed up response time from the social network server. To receive updated data, click the area or view again.

Read Configuring cache settings.

To search for knowledge in your organization:

1. Navigate to the location (area and view) you want to search in, or select All Connections to search across the entire social network server.
2. Optionally, define the search scope using the search scope drop-down list.
3. Type a word or phrase in the search box and press Enter.
4. Use the tag cloud to drill down into the search results. The Hide Tags / Show Tags icon toggles the visibility of the tag cloud.

To search for people in your organization:

1. Select the Profiles area.
2. Optionally, select the search scope, by clicking Search by icon, and select Name, Keyword, Phone Number, Job Title, or Email.
3. Type a name or a keyword. For example, you can find technical and business contacts across the enterprise based on their experience, skills, or key relationships, and press Enter.

Viewing a user business card

When you hover a user name anywhere in the Social Network viewlet or in a work item in the Team Concert Web interface, Social Connector for Rational Jazz shows a tooltip with profile information from both Jazz and social networks.

The business card includes these tabs:

• Summary. Includes the user name, photo, job title, e-mail, local time, and country, and links to the user’s Profiles, Blogs, Bookmarks, Communities, Activities, Wikis, and Files.

  

• Updates. Includes the user's personal status updates, as well as his recent Jazz activities, such as work items resolutions and posted blog entries.

  

• Contact details.
• About me.
• In addition to the standard information, the Jazz administrator has the option to add custom tabs to the business card to connect with other social networks using HTML and JavaScript. For more information, read Adding custom tabs to business cards.

The bottom row of the business card, has links to send an e-mail message to the user, invite him to your network, and download his business card to your Desktop.