Mainsoft SharePoint Integrator for Lotus Notes | Collaboration Analytics

Measure the impact of your SharePoint adoption strategy.

Collaboration Directors recognize the need to promote SharePoint adoption by offering mainstream users the ability to quickly experience the benefits of using SharePoint. Specifically, users need to see that they do not have to invest a significant amount of time and effort learning how to use SharePoint to manage and share project emails and documents. Collaboration Directors also recognize the need to make SharePoint access convenient because IT users will not take the time to publish an email attachment on SharePoint if it takes eight steps to do so.

While Collaboration Directors anticipate that SharePoint accessibility and ease of use will change users' behavior, CIOs want the ability to measure their investments in SharePoint adoption strategies. Collaboration analytics, based on the SharePoint Integrator usage reports, track and report changes in users' collaboration habits. This information allows organizations to make software investment decisions based on business outcomes rather than intuitive judgments. Longer term, collaboration analytics can measure the success of an organization's SharePoint initiative.

Structured pilot program

Mainsoft offers a 6-week structured pilot program that measures the impact that SharePoint-Lotus Notes integration has on SharePoint adoption and use. The pilot incorporates data from Mainsoft SharePoint Integrator usage reports; the SharePoint IIS log; and email logs.

The pilot program is based on a well-defined methodology developed working with Lotus Notes enterprises deploying SharePoint. It defines a clear timeline and action plan based on customers' priorities. Commonly-used metrics include:

  • An increase in the number of people using SharePoint.
  • An increase in the frequency with which people use SharePoint.
  • An increase in the number of documents, emails, and events published in SharePoint.
  • The frequency with which people contribute content to SharePoint using the rich Lotus Notes client versus a Web browser.
  • A decrease in email attachments sent to multiple people.

At the end of the pilot, Mainsoft gathers qualitative metrics based on surveys and interviews and delivers a report that summarizes the objectives, metrics, benchmarks, usage data, and business impacts, together with an ROI analysis.

Typical results

It's common for customers to see three primary results from the pilot:

  1. The number of documents in SharePoint doubles or triples during the program.
  2. Email traffic volume reduces by about 30%, due to attachments being replaced by links to SharePoint document libraries.
  3. Users prefer to publish attachments on SharePoint using the SharePoint Integrator three to one, versus using a Web browser.

To learn more about Collaboration Analytics and Mainsoft's pilot program, contact sales@mainsoft.com.